Where To Stay

How to Get from Your Hotel to the Parks

August 27, 2018
Complimentary Water Taxi from Loews Sapphire Falls Resort

EDITOR’S NOTE: This blog was originally published Aug. 27, 2018 and then underwent extensive updates and editing in the fall of 2020 to remain current and relevant.

One of the amazing benefits of staying at one of our resort hotels is leaving your travel worries behind and hopping on a water taxi, shuttle bus, or taking a short walk over to one of our three spectacular theme parks.

Water Taxi

Complimentary Water Taxi at Loews Portofino Bay Hotel

My favorite ride to start the day at Universal Orlando Resort is the water taxi. Water taxis are available exclusively at Loews Portofino Bay Hotel, Hard Rock Hotel Orlando, Loews Royal Pacific Resort, and Loews Sapphire Falls Resort, with an average travel time of less than 10 minutes and beautiful views to enjoy along the way. The water taxi takes you straight from the hotel to Universal CityWalk. From there, you can choose to head to Universal’s Islands of Adventure or Universal Studios Florida. Either park you choose is equally awesome.

Shuttle Bus

Complimentary Shuttles from Universal's Cabana Bay Beach Resort

Another option for transportation to our parks is the shuttle bus. The shuttle bus is offered at all of our hotels, runs consistently throughout the day, and will take you to either Volcano Bay for a day of thrills and chills or to CityWalk where you can easily walk to Universal Studios Florida and Islands of Adventure.

  • Universal’s Endless Summer Resort: Shuttle bus arrives every 15 minutes starting one hour prior to park open ’til 2 a.m.
  • Universal’s Cabana Bay Beach Resort: Shuttle bus arrives every 15 minutes starting one hour prior to park open ’til 2 a.m.
  • Universal’s Aventura Hotel: Shuttle bus arrives every 15 minutes starting one hour prior to park open ’til 2 a.m.
  • Portofino Bay Hotel: Shuttle bus arrives every 30 minutes starting one hour prior to park open ’til 2 a.m.
  • Hard Rock Hotel: Shuttle bus arrives every 30 minutes starting one hour prior to park open ’til 2 a.m.
  • Royal Pacific Resort: Shuttle bus arrives every 30 minutes starting one hour prior to park open ’til 2 a.m.
  • Sapphire Falls Resort: Shuttle bus arrives every 30 minutes starting one hour prior to park open ’til 2 a.m.

Walking Path

The last method of transportation is also the oldest mode of transportation… by foot! Most of our hotels offer a connecting walking path that takes you from one hotel to another or to CityWalk, Universal Studios Florida, or Islands of Adventure. One of the really cool benefits about staying at Cabana Bay Beach Resort, Aventura Hotel, and Sapphire Falls Resort is that these hotels offer a dedicated walking path straight to Volcano Bay. This beautiful path is just a short walk over to the thrills of the slides and the relaxation of Waturi Beach under the Krakatau volcano.

Each transportation option is only 10 minutes from step-one, getting-on-the-bus, or coming-aboard to our destination. Need some help deciding which mode of transportation is best for you? Here’s a handy guide with details on all three options.

Hotel Transportation Infographic

What’s your favorite way to get to the parks? Let us know in the comments.

Epic in your Inbox

Never miss a thrill. Subscribe now to get email updates from Universal Parks & Resorts.

Facebook Share on Facebook Twitter Share on Facebook Pinterest Share on Pinterest

You Might Also Like


  • Reply Tom August 28, 2018 at 2:49 pm

    Even walking, its so beautiful that it is enjoyable.

  • Reply Dave August 31, 2018 at 8:41 am

    So between Cabana Bay across the street and Aventura a stones throw away, how is Universal going to keep EVERYONE from using Sapphire Falls Boats?
    They either need to figure out a way to stop it or have many many more boats running. But considering they encourage resort hopping they better get more boats.
    This is a detriment to Royal Pacific as that darn stop light already slows down the journey.

  • Reply James Bottini September 7, 2018 at 11:59 am

    I have been before. Truly Lovely. Going, again.

  • Reply Sue December 10, 2018 at 1:03 pm

    Water taxi to/from Sapphire is over crowded, due to people staying at Cabana Bay and Aventura using it 🤨 putting me off staying again

  • Reply Lyndsey June 3, 2019 at 1:47 pm

    If you arent staying at one of the hotels, can you still use the water taxis?? Do you have to show proof of stay i.e Hotel key etc??

    • Reply Social Media Team June 3, 2019 at 1:59 pm

      Hi Lyndsey!
      You are able to utilize the Water Taxis whether you are staying at one of our hotels or not. Hope this helps.

  • Reply Veronica February 16, 2020 at 9:11 am

    Does the universal endless summer: si issue inn and suites have a shuttle to and from universal?

  • Reply Veronica February 16, 2020 at 11:42 am

    Hi! Does the universal endless summer: Surfside inn and suites have a shuttle to and from universal?

    • Reply Social Media Team February 16, 2020 at 12:02 pm

      Hello Veronica, yes. We do provide shuttles from Endless Summer Resort to the parks.

  • Reply Terrence Bonner July 7, 2020 at 10:04 pm

    How does the Super Star Shuttle Bus Service runs to SeaWorld Orlando or Aquatica Waterpark Orlando to Universal Orlando Resort from your hotels?

    • Reply Social Media Team July 8, 2020 at 7:08 am

      Hi Terrence! We encourage you to call 407-817-8174 to learn more about this service.

  • Reply Terrence Bonner August 6, 2020 at 3:20 pm

    Hi. My name is Terrence and I’m from Atlanta,Georgia and I was wondering on taking the shuttle buses or boats from several hotels or resorts @ Universal Orlando Resort every 10-15 minutes or longer. Which way to get to the theme parks?

    • Reply Social Media Team August 6, 2020 at 3:30 pm

      Hi Terrence! Each Universal Orlando Resort Hotel will provide transportation to our parks. If you have specific questions, our Guest Services Team is happy to help at 407-224-4233, option 4.

  • Reply Jen November 2, 2020 at 4:08 pm

    Hi – On early park admission days does the shuttle run an hour before early admission opening time or only regular opening times (ie; early admission is 7am so shuttles start running at 6am)?

    • Reply Social Media Team November 2, 2020 at 4:22 pm

      Hey Jen! Our resort shuttle services begins 1 hour before Early Park Admission!

  • Reply Angie November 17, 2020 at 7:07 pm

    Hi-We have a 2-year old and bringing her stroller, when we ride the free shuttle from dockside to the park, we don’t need a carseat and just carry her on our lap, right? Also, is there social distancing in the shuttle bus and mask required for 3 yrs and above? Thank you.

  • Reply Social Media Team November 17, 2020 at 7:14 pm

    Hi Angie! You do not need a car seat when riding the bus from the hotel! There is social distancing markers on all of our buses that Team Members should assign to Guests as they board. And yes, face coverings are required for everyone three years of age and older. Please DM us if you have any more questions!

  • Reply Social Media Team April 29, 2021 at 12:16 pm

    Hi Lynette! All of our water taxis are ADA accessible for both wheelchairs and ECVs!

  • Reply Tara M McGee May 31, 2021 at 10:04 am

    Do any of the free transportation services/buses that leave from Aventura or Endless summer resort, stop by Loews Royal?

  • Reply Social Media Team May 31, 2021 at 10:09 am

    Hey Tara! The resort transportation only goes to the parks, but you are able to transfer to a shuttle or water taxi that goes to Loews Royal Pacific from CityWalk!

  • Reply Ray June 6, 2021 at 7:39 pm

    If you take the shuttle from Portifino Bay, do you have to go through the security hub, or is there a separate security checkpoint like with the water taxi?

  • Reply Social Media Team June 6, 2021 at 7:47 pm

    Hi Ray! There is a security checkpoint before boarding the water taxis!

  • Reply Social Media Team June 19, 2021 at 5:00 pm

    Hi Sara! You can! Our Resort Buses travel from the hotels to CityWalk and will transfer Guests back and forth! The bus stops are outside the entrance of the hotel and the CityWalk drop off is just below the security hub in the bus loop!

  • Reply Danielle June 19, 2021 at 10:20 pm

    Are masks required currently on the shuttles to and from the hotels and parks.

    • Reply Social Media Team June 21, 2021 at 11:13 am

      Hi Danielle! We strongly encourage guests who are not fully vaccinated to wear face coverings on resort transportation. Face coverings are optional for guests who are fully vaccinated.

  • Reply Hillary Frisbie July 15, 2021 at 10:23 am

    Does Universal offer shuttles to other non-property locations? Other parts of Orlando?

    • Reply Social Media Team July 15, 2021 at 11:12 am

      Hi Hillary! We do not currently offer transportation to areas outside of the resort.

    Leave a Reply

    We and our partners use cookies on this site to improve our service, perform analytics, personalize advertising, measure advertising performance, and remember your website preferences. By using the site, you consent to these cookies. For more information on cookies including how to manage your consent visit our cookie policy.