Loews Sapphire Falls Resort 101: Top FAQs

Loews Sapphire Falls Resort 101: Top FAQs

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I am always planning the next time my family and I can escape to an island paradise. Our family of 4—Darasak, Gabby, Michaela and I—had the chance to stay at Loews Sapphire Falls Resort during our visit to Universal Orlando’s brand new water theme park, Universal’s Volcano Bay.

Not only did we enjoy the parks and Volcano Bay, we thoroughly enjoyed our rest and downtime at Sapphire Falls.

Read on to discover everything you ever wanted to know about this resort—including how it’s a great place to stay for families.

Q: What Are The Grounds Like?

Lobby at Loews Sapphire Falls Resort

A: As soon as you walk into the lobby, you feel as if you’ve been transported to a tropical destination. When walking through the resort, you’ll notice waterfalls and lush tropical landscaping. One thing I noticed was the color of the hotel is a gorgeous sapphire tone and the style is Caribbean inspired. If you’re a sun worshipper, you’ll find a white sand beach areas to enjoy. The kids will love to play in the sand and you’ll love to lounge around the largest pool on Universal Orlando property.

Q: Are the Rooms Spacious?

Room at Loews Sapphire Falls Resort

A: Naturally, we travel as a family as often as we can. Sapphire Falls has large and comfortable suites and standard guest rooms for families to stay in.

We stayed in a standard guest room with a beautiful view of the pool. The room offered plenty of space and was comfortable for all of us.

Rooms at Loews Sapphire Falls Resort

It can sometimes be difficult to get going in the morning with 3 other people. But here the vanity and bathroom are separate, making it much easier to get ready.

The luxury suites let you relax and indulge. You can even get a kids suite if you’re traveling with your kids and want a little more privacy. The kids suites feature a king-size bed for mom and dad and two twin beds for the kids in a separate nautical-themed room. You can also book the Sapphire Suite if you’re looking for more room to relax. It sleeps up to 5 (with a rollaway) and has a living area, wet bar and two bathrooms.

Room at Loews Sapphire Falls Resort

A grand hospitality suite is perfect for entertaining, with a separate room, two bathrooms, kitchenette and living room area. Plus, some of these suites feature a balcony, where you can enjoy a cool drink and take in the view.

If you really want to go all out, you can book the presidential suite. It has a full set of rooms including a study, two bathrooms, a large dining area and more. The large soaking tub is to die for!

TIP: Sapphire Falls is pet-friendly. For an extra fee, pets are welcome to stay in the standard and lagoon view rooms. You receive a pet bowl and tag, welcome treat, local dog-walking routes and information on area pet services such as vets, pet shops, groomers and more. They’ll love the hotel as much as you do!

Q: Is There Wi-Fi?

Room and Desk at Loews Sapphire Falls Resort

A: Yes, you’ll have access to complimentary Wi-Fi in your room and in most common areas. You can upgrade to Premium if you need it for business or heavier entertainment. We used the complimentary and never had an issue with losing signal.

Q: Do We Get Early Park Admission?

Univesal's CityWalk The Toothsome Chocolate Emporium & Savory Feast Kitchen

A: If you’re huge Harry Potter fans like us, then you’re going to love the fact that you get Early Park Admission to The Wizarding World of Harry Potter and Volcano Bay, which I definitely suggest you visit! If you’re wondering if you should fit the water theme park into your family’s vacation during your visit, here’s my story about why your family will love Volcano Bay.

Of course, you do have to buy park admission (sold separately). But we loved being able to get to the parks before everyone else. You can see more and do more this way!

TIP: If you’re planning for a day in the Polynesian-inspired Volcano Bay, be sure to head to the ride you want to get on first and use your TapuTapu to get your ride time. Hit the wave pool until it’s your turn. You can also look for rides that have a ‘RIDE NOW’ sign and hop on while you wait.

Q: How Do We Get Around?

Water Taxi at Loews Sapphire Falls Resort

A: Staying on-site means your vacation can be stress-free. One thing I loved about Sapphire Falls is the fun, free and easy transportation. You don’t have to worry about getting to where you need to be.

Q: Do I Need to Carry Cash?

A: It’s so convenient when you can go throughout the whole resort and charge things to your room. Using your room key, you have the power of purchasing at your hands.

If you decide to shop, there are certain shops that will even deliver your purchases right to your room. Plus, you get some perks like complimentary access at select venues at CityWalk. It makes your whole experience that much better.

Q: Where Do We Eat?

Drhum Clube Kantine Loews Sapphire Falls Resort

A: As self-proclaimed foodies, we love trying new restaurants and often plan our day around foodie experiences. At Sapphire Falls, there were many restaurant and lounge options to choose from.

  • The Drhum Club Kantine gives you the full island experience. It’s located poolside and offers fresh seafood, burgers, sandwiches, nachos and taste-tempting tropical drinks.

TIP: Try the nachos! They come with black beans, cheddar cheese sauce, sour cream, pico de gallo and guacamole. The beef picadillo is bomb but, the chicken is great too! It’s big enough to share.

Strong Water Tavern Loews Sapphire Falls Resort

  • Strong Water Tavern was one of my favorite places to enjoy at night. We could head down for a bevvie and the kids could enjoy appetizers. Just think, you have everything you need right at the resort. You never have to leave if you don’t want to.

TIP: Try the house-aged rum. Did you know that there are more than 75 types of rum offered at Strong Water? Cool!

Amatista Cookhouse Loews Sapphire Falls Resort

  • New Dutch Trading & Co is a quaint little shop off the lobby where you can pick up snacks, goodies, craft sandwiches, freshly brewed coffee, pastries and more. It’s great if you’re running low on time or looking for a quick bite.
  • Amatista Cookhouse has a great ambiance and we enjoyed both dinner and breakfast here. We ate breakfast outside with a gorgeous view of the lagoon. They serve Caribbean-inspired cuisine prepared in an exhibition kitchen. The staff was incredible and the chef came out to greet us and to ask us how our dinner was. It was an exceptional experience.
  • Every Friday you can enjoy Caribbean Carnaval at the resort. This fun dinner show is fun experience for the family with live music, dancing and a delicious buffet island eats. Tickets are required so make sure to book your reservation ahead of time!

TIP: Try the ceviche. Did you know that there are 5 variations of ceviche throughout the hotel? Try to find them all!

Food at Loews Sapphire Falls Resort

After you’ve tried all the dining options at Sapphire Falls, head on out and explore the many options you have at CityWalk. You can also take advantage of the hotel dining shuttle that provides transportation to and from Universal Orlando’s 5 on-site hotels to try all the restaurants. Shuttle pick-up is available in the hotel lobby approximately every 30 minutes from 6 pm–10 pm. Shake things up and try new and delicious eats.

Q: How’s the Pool?

A: I never travel without enjoying the pool and this totally happened at Sapphire Falls. When they were building this resort, they knew the pool was going to be important.

The 16,000-square-foot pool leaves plenty of room for everyone to have their own space and fun. My kids could play for hours in the pool!

I also took turns swimming and lounging in a chair on the pool deck. I spent quite a lot of time in the hot tub, too. It was large and the perfect temperature.

There are extra fun things for the kids like a children’s play area and a water slide. Let me tell you, the water slide was a hit. At night, you can enjoy sitting by the fire pits.

TIP: There are poolside activities the whole family can enjoy, like ping pong tables, water balloon tosses, hula hoop contests, an outdoor pool table and more.

Q: What Else Can I Do? Shop? Work Out?

Loews Sapphire Falls Resort

A: I always make it a point to bring home a souvenir or trinket for my loved ones back home. I could literally shop for hours, much to my husband’s dismay. It was really convenient that there was gift shop right in the lobby of our hotel!

Want to do more than shopping? There are a ton of walking and jogging paths to enjoy. If you’d rather work out in a facility, there is a fitness center for you to get your sweat on.

If you’re in the mood for gaming, head to the arcade and play video games with the family. There is so much to do when you stay here! And don’t forget—CityWalk is a water taxi away with tons of restaurants, shops and entertainment.

Universal Orlando Resort has quickly become one of our favorite places for our family. Staying on-site at Loews Sapphire Falls Resort was a splendid experience and we’re excited to go back soon.

Now that you know everything you ever wanted to know about Sapphire Falls, it’s time to book YOUR stay in this tropical oasis.

Got questions I haven’t answered? Ask away in the comments!

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  1. Samantha Dodd

    This is my favorite onsite hotel. I have stayed here every trip since its opening. The look is gorgeous, the food amazing, and the staff is beyond exceptional.

    • Nancy Polanco

      We have stayed here twice, and we love it. The pool is exceptional and the food selection was delicious.

  2. Stacie

    That looks like an amazing resort. I love resort vacationing. There’s always something for the whole family, and it’s so relaxing. Loews looks great!

    • Nancy Polanco

      You are so right! There is something for everyone and I love the feel of Sapphire Falls.

  3. Lisa Joy Thompson

    This looks like a great resort! We’ll have to check it out on our next trip to Orlando. We stayed at the Hard Rock last time we went to Universal, but I’m totally digging the kids suite. I bet our twins would absolutely love it too!

    • Nancy Polanco

      Oh my goodness, yes! The kids suites at the Hard Rock are awesome. It depends what you are going for. Rock and roll or beach life. You can’t go wrong with either resort.

  4. Jeanette

    We are thinking about taking a vacation there this summer! This is perfect for me! We were just starting to look for hotels to stay when we are there. This really helps a lot!

    • Nancy Polanco

      Yay! I’m so happy this was able to help a little bit. I hope you enjoy your visit this summer.

  5. Joanna

    The resort looks lovely, I like how modern and spacious the rooms are, especially the nautical kids room. The design of the lobby is superb as well. It’s great that you are just a water taxi ride away from the parks.

  6. Tara Pittman

    I want to go to this place. It sounds like a perfect vacation.

    • Nancy Polanco

      Hope you make it some day soon!

  7. Kristi Ann

    Looks like you guys had an amazing time! Thanks for sharing!

    • Nancy Polanco

      It was a great time for sure. My pleasure, thanks for checking it out.

  8. Dawn Lopez

    My jaw dropped when I saw your pictures of the lobby! The decor is breathtaking.

    • Nancy Polanco

      It really is grand! I felt the same way when I saw it the first time. Heck, I feel that way every time.

  9. Kelly Stilwell

    I haven’t been to Universal Orlando and I live so close! You’ve made me want to visit soon! Your photos are breathtaking!

    • Nancy Polanco

      Time to visit, right?

  10. Daria

    What perfect place to visit, everything from start to finish looks tropical and very vacation like. I will put this one on my list

    • Nancy Polanco

      Definitely tropical! Hope you make it out soon.

  11. Sinisa

    I love this resort. The food choices alone is a great reason to choose to stay there. I wish I could live there year round.

    • Nancy Polanco

      Ceviche, galore? YES. I am right there with you on the year-round thing. 😛

  12. Michele Brosius

    It looks like you and your family had a great time. I’ve never had the chance to stay at a water theme park property. The food looked amazing. Thanks for all the great tips!

    • Nancy Polanco

      My pleasure, hope they help!

  13. Sarah

    Wow, those rooms look awesome! I’d love to stay at this resort. Super pretty!

    • Nancy Polanco

      I love the fresh colors too. It is definitely a great place to stay.

  14. Tara

    Loews Sapphire Resort is simply gorgeous. I love that it’s pet friendly. I will have to stay there next time.

    • Nancy Polanco

      Yes, it was cute to see little dogs walking around. I only saw two but, man, adorbs!

  15. Bismah Bonnie

    This sounds like a great weekend or holiday getaway for the whole family. My boys love playing in the sand and water. I really like how relaxed, comfortable, and friendly the atmosphere looks.

    • Nancy Polanco

      They would love the beachy areas they have here. Plus, the LARGEST pool in UOR property. Cannot go wrong. 😛

  16. Cynthia Nicoletti

    My daughter is planning a trip for this summer I have to share with her the hotel you stayed at. Looks so nice she would love it.

    • Nancy Polanco

      That is exciting! I hope she loves it as much as we did.

  17. Garf

    This is a very gorgeous resort for a family vacation. I would love to be there right now. It is freezing and snowing here.

    • Nancy Polanco

      Yes, it really is. I love how you can spend the whole day at the resort if you want. There’s always something to do. I’m with you though, it’s cold where I am too.

  18. Coralie

    We stayed at the LOEWS Sapphire Falls Resort when we went last summer. It really was perfect the perfect place to stay during our visit. We went to both parts, City Walk, Volcano Bay and loved how easy it was to get where we needed. Universal Orlando is our favorite place to visit. We can’t wait to go back.

    • Nancy Polanco

      For me, no trip to Florida is complete without visiting Universal. So, I definitely agree with you. I am so happy you enjoyed your stay last summer, I liked that it was close to everything too.

  19. Ruth Ridley

    What an incredible place!! This looks so amazing!!! I want to stay here!!

    • Nancy Polanco

      I hope you can one day soon Ruth!

  20. fashionmommy

    That is a stunning looking hotel, that lounge area is simply stunning and I love the look of the rooms.