Create Your Own Moving Photographs at Shutterbutton’s

Create Your Own Moving Photographs at Shutterbutton’s

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I remember seeing Harry Potter and the Sorcerer’s Stone in 2001 and immediately wishing I could join Harry, Ron and Hermione in the wizarding world to experience all of its magic. 

13 years later, and not only can I do just that in The Wizarding World of Harry Potter – Hogsmeade and Diagon Alley, but I can even create my very own moving photographs at Shutterbutton’s in Diagon Alley.

Recently, I journeyed into Diagon Alley with two of my fellow team members, Christian and Bodie, to see what it was all about. The main entrance to Shutterbutton’s is located next to Madam Malkin’s Robes for All Occasions.

Shutterbuttons Diagon Alley

Upon entering the photography studio, we were warmly greeted by the staff and asked if we wanted to have a moving portraits photo album of ourselves made to commemorate our visit to The Wizarding World of Harry Potter. Needless to say, we jumped at that opportunity!

Against a special background, our photographer guided us through 12 iconic scenes from The Wizarding World of Harry Potter – Diagon Alley and The Wizarding World of Harry Potter – Hogsmeade.

You’ll get to feature in lots of photo moments that recreate highlights from The Wizarding World of Harry Potter like riding the Hogwarts Express, cowering from the fire-breathing dragon atop Gringotts bank, and my favorite: getting scared by one of your friends as they appear on a “Have You Seen This Wizard?” poster.

The entire process takes about 15 – 20 minutes and you’ll get your very own DVD photo album in a collectible Shutterbutton’s tin. We had so much fun and a lot of laughs too. Shutterbutton’s is definitely on my “must-do” list when visiting Diagon Alley.

Check out a few of the scenes that’ll be included in your DVD photo album in the sample below.

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Leave a Reply



  1. Tracey

    This looks great. How much does it cost?

    • Hey Tracey! If you would like to experience Shutterbuttons in Diagon Alley the cost is $69.95 to include the DVD with commemorative case, but if you’re a Star Card member you’ll receive the experience at a discounted rate of $49.95. Look forward to having you join us soon!

      • Charles Grillo

        I purchased the dvd but was promised a digital copy sent to my e mail yesterday and never received the digital e mail and cannot call them because of automated studio system
        Please have them send ASAP
        To my e mail

        • Charles,
          Please reach out the customer service team at 1-800-foto-fun or to assist you with your inquiry. If there is anything additional we can help you with, please let us know. Thanks!

          • Annette S.

            The same thing happened to me yesterday. I just sent an e-mail to the CD@amazingpictures address that you stated. How long should it take before I can expect a response? Is that still the correct address for this type of inquiry?

          • Carrie Shockley

            I just visited universal for our 3 rd time and found shutterbutton, what a treat!!! I love our video, so much fun and great memories. However we also did not receive our MP4, my frame just came in and I realized we never received the email. Called the number ,closed but will try tomorrow. Help! Lol

        • Melissa

          I have not received my digital copy either. It is frustrating because I called guest services, they were closed and then I called them back after sending an e-mail and then they told me to call another 800 number where I can’t get in touch with them until Monday….. frustrating when it shouldn’t be because the digital copy that you can share is part of the price of it after only getting to see the three pictures they pick to show you before you purchase such an expensive item. I’m irritated that I paid the 69.99 plus Florida tax at universal and did not yet receive what was promised…..

  2. Donna

    How did we miss this! I’m so sad!

  3. Christian

    Looks good, but you only have the DVD option available? I’m looking forward for the picture frame to be available as an option then I can display it anywhere at home.

    • Dary

      You can choose your favorite pics and upload them on one of those digital photo frames. It should look AWESOME!

  4. ronnie

    1. We will be staying the Hard Rock Hotel this April. Will you be able to deliver the DVD to our room?

    2. Do you provide props and costumed like robes and wands?

    • Ronnie ~ that is great news and we look forward to having you join us this month. Please know that Shutterbutton’s does provide robes and as part of staying on-site at the Hard Rock Hotel, you have complimentary delivery of merchandise purchased throughout the resort to your hotel. Hope you have a great time with us!

  5. Tara J

    Do they have props like Hogwarts robes to wear?

    • Hi Tara! Shutterbutton’s does have robes you can wear during your magically photo shoot; however, if you have any other props with you such as a wand, you’re welcome to bring it with you 🙂

  6. Heather

    We will be coming down in a week as a surprise for my daughters 12th birthday! Wondering if the picture frame for these photos is yet available? Also, my husband and I are annual pass holders, is there a discount rate for us?


    • Heather ~ at this time Shutterbutton’s only has the DVD option with commemorative case. You’ll definitely have a blast creating your very own magical moving photography 🙂 🙂

  7. Heather

    Sorry, one more question … Is the cost $69 or $80 for the DVDs? I read it was $80 somewhere else.

    Thanks again!

  8. Heather

    Okay, so I’m REALLY going to be a pain here … (Sorry)
    But since it IS my daughters birthday that we’re coming for, does Universal do anything special for her? Ie., a pin, balloon, I don’t know. I just know Disney does certain special things and I wasn’t sure if Universal does the same or not? Thanks AGAIN! I promise … NO more posts. 🙂

    • Hi Heather 🙂 So glad you’ve chosen to visit with us for your daughter’s birthday. You can pick-up a Universal Orlando “birthday” button at Guest Services or when purchasing your tickets. Let the celebration begin!

  9. Joanne

    We did this it was so much fun! The staff was great! We picked up our DVD but have not received our email copy. I have my receipt with all of the information. Who do I contact?

    • So wonderful to hear Joanne! Please let me look into this for you and we’ll get back to you as soon as we can. Hope you have a wonderful day!

  10. Aremmy

    Hello! I’m visiting on July and will be staying at the Cabana Bay. Do you provide the robes? Also, is the cost still $69.95?

    • Hi Aremmy!! We’re so excited for your upcoming vacation with us. Please know that robes are provided for your magical photo shoot 🙂 With pricing, please check with a Shutterbutton’s employee upon arrival. Safe travels and see you in a few months.

  11. Dave

    Hi, my family will be visiting Universal in November and are looking interested in creating a moving photo at Shutterbutton’s. One question we have is whether or not this is something we can do with a toddler? Our daughter will be 21 months old. Thanks!

    • That’s wonderful news Dave! We look forward to your family vacation with us in November. With Shutterbutton’s your daughter can definitely participate; however, for certain scenes you may want to hold her. She’ll have a blast!

      • Dave

        Fantastic, thank you for the quick reply!

  12. Libby

    How does it work if you wanted a second copy or a digital one to be sent to you? I’m coming with my friend and if we did this we would both want it, but at $70 a pop we would probably pass it over.

    • Hi Libby.

      The Shutterbutton’s team members would be able to to assist you. What will you be joining us? We look forward to your visit 🙂

      • Libby

        Thanks! I’ll be there in about 5 weeks!

  13. Amy B

    Is there a way to add this on to Photo Connect?

  14. Kate Dennison

    We never got the link to post online from this shop. Is there any way to contact them?

  15. Constance Smith

    I am a senior citizen and not able to make the trip. I am wondering if it is possible to get a DVD of the experience o visiting all of the Harry Potter Wizarding World.

    • Constance – At this time we don’t have a DVD, but please check out all our vacation planning videos along with our YouTube channel to view all of our destination exciting vacation videos 🙂

  16. Herman, Deana & Holly Knevelbaard

    Were there the end of Feb. 2015 and purchased the DVD and was promised that we would receive a digital copy which we have never received. I did call 1-800-368-6386 and could only leave a message. Just want to say it was an amazing experience! We had so much fun! Even though we are bad actors we love the DVD and the memory of doing this…..soooo much fun! 🙂


  17. Ashleigh Rae

    I was looking to purchase the 14 day digital photo connect package but seen the Shutter Buttons Star Card packaging. Can you tell me what this includes as well, as am not sure how many days this is over and the perks etc, so can you give me a run down of what the $99.95 packaging includes please?

    • Ashleigh – please reach out to the photo team at 1-800-foto-fun or as they will be able to assist you with all your Shutterbutton’s needs. If there is anything additional we can help you with, please let us know. Thanks!

  18. lesley blake

    Has anybody bought the photo card package for universal which includes the shutterbox dvd , is it worth it , as anyone done the moving picture at diagon alley and is it busy it states 15 to 20 minutes it takes but was wondering if its worth paying the $99.95 if it is so busy with queues etc or would you get the 1 day package , i thought with you getting a dvd it would be worth it but wanted peoples views

  19. Will Clark

    Does shutter buttons include ride photos on all the rides for 14days or is this separate package

    • Will ~ This would be a special experience within Diagon Alley that is separate from from all other ride photo experiences outside both Wizarding Worlds of Harry Potter. It’s definitely something you don’t want to miss — it’s quite magical!

  20. Ray Karch

    Just got back from a week at Universal Orlando.My wife and I absolutely treasure our DVD. It is such a wonderful souvenir to show to our friends and relatives and brings back fond memories. Thanks to all you witches and wizards at Universal.

    • Ray ~ We’re so happy to hear you had such a wonderful time visiting with us and enjoyed your experience at Shutterbutton’s 🙂

  21. Crystal

    I have called and left messages as well as emailed, but have not gotten a response. How far out can you book reservations? I am planning a trip at the end of December.

  22. Alyanna

    Hi! How long is the wait time for this? Is reservation really necessary?

    • Hi Alyanna 🙂 Reservations are not needed at Shutterbutton’s as it is at a first come basis. I would recommend visiting Diagon Alley and Shutterbutton’s first thing in the morning. That way there is typically less of a chance of there being a wait. Will this be your first time visiting Diagon Alley?

  23. Kimberley goodnight

    We have revs at the cabana bay hotel can we take part in the video package.

    • Hi Kimberley! All guests are able to experience Shutterbutton’s if they wish 🙂 All that is needed is park admission to Universal Studios Florida theme park, as The Wizarding World of Harry Potter – Diagon Alley is located there 🙂

  24. Kimberley goodnight

    How do you become a star card member please.

  25. Kimberley goodnight

    We have revs at the cabana bay hotel will we be able to take part in the video as well.

  26. Margie

    Daughter and grandson already booked their Universal package for Oct 2015. Can I add this onto it for our grandson? If so what will the cost be including the DVD . How much would the Star Membership be ? Thank you so much for your time and hopefully help

    • Margie that sounds wonderful! Shutterbutton’s is available to all guests visiting Universal Studios Florida and Diagon Alley, with no reservation needed. Pricing is subject to change, so please check with a Shutterbutton’s shop attendant upon arrival. You daughter and grandson will have a magical time!

  27. Stacie

    So upset I booked my package for 2016 a bit ago and this looks so amazing …. Is it available without the package and at what cost ?

    • Stacie ~ The Shutterbutton’s experience at Diagon Alley is definitely available without a vacation. Upon entering Diagon Alley make a left at Weasley’s Wizard Wheezes and then Shutterbutton’s will be on your right. Hope you have a magical time! Pricing is subject to change; please check with a Shutterbutton’s shop attendant upon arrival. 🙂

  28. Edward Thompson

    We will at the park in Dec this yr looking forward to our trip we were there about 5yr ago my wife may need a motoriced wheelchair how much dose it cost.

  29. amparo payne

    do I need to make an appointment

    • Hi Amparo. Please know that you don’t need an appointment to enjoy Shutterbutton’s. 🙂 Hope you have a wonderful visit!

  30. Sandy, I do apologize but please know that AAA discounts are not available at Shutterbutton’s at this time. If your daughter is a Harry Potter fan, she’ll definitely love Shutterbutton’s and Diagon Alley 🙂

  31. Diana

    Purchased the video on Saturday June 20th. Was told we would have video emailed with 24 hours and still do not have. Emailed customer service on Tuesday June 23 and received no reply.

    • Diana ~ I am so sorry to hear and do apologize. Please know that I have personally shared your feedback with the guest services team, in which they’ll be in contact with you as soon as possible. Thank you for all your support of Universal Orlando.

      • Diana


        We have still not received our digital copy to download. Was asked for a name; replied immediately on Monday June 29 and no response since…

        Where is our digital copy?

  32. Shona

    I want to know if anyone has gotten their prints as promised. As my friends and I were looking forward to them but got nothing. I emailed them now awaiting response this is so infuriating.

    • Hi Shona ~ I do apologize for the issues you are experiencing, but please know that I have personally shared your feedback with the guest services team — they’ll be in contact with you as soon as possible. We truly appreciate all your support.

  33. Shona

    Hi did you ever get your prints via email.

  34. Shahbaz

    i have booked a shutterbox session in my package. does that include the cost of the DVD as well or do i have to purchase the DVD separately after the session.

  35. Michael Morris

    I love the Shutterbuttons video. The team was great and we had so much fun creating our memory.

    • Michael ~ so glad you had a wonderful time experiencing the magic of Shutterbutton’s!!

    • So glad to hear you had such a magical experience with us Michael 🙂 What was your favorite memory to make? It’s so hard to choose…I love them all!

  36. Jenny

    Hello, I have not received my digital copy by email. I went into the shop and they didn’t have it. They gave me the email address and I have emailed but no-one has come back to me. The DVD is not much use to me as I want to send the email copy to family abroad. Please help! Thanks

    • Hi Jenny. We are so sorry to hear that and are here to help resolve the issue as soon as possible. Please also reach out to the photo team at 1-800-foto-fun as they’ll be able to get you the link.

  37. Nethlee Guarino

    You said it’s 49.95 with a star card membership? Is that the same thing as a connect photo 3 day card?

  38. Toni

    What does it mean to be a star member?

  39. Shane Davis

    My daughter and I did the Shutter Button’s package and loved it. I was given the CD, but I was told i would be emailed the link of our portrait session as well. We were there on Sunday, July 5th around 9:00 a.m.

    I really would like this link sent to the email above as soon as possible.


    Shane Davis

    • Hi Shane. Please reach out to the photo team at 1-800-foto-fun or as they will be able to get you the link. If there is anything additional we can help you with, please let me know. Hope you have a great day.


  40. Cara

    I went in 7/5/15 with my children.we took a 2.5 week vacation and just watched the video to find that it is not my children on can I get my video and return these four children that arent mine.

    • Cara ~ We do apologize and will be sure to help resolve this issue your are experiencing as soon as possible. Please reach out to the photo team at 1-800-foto-fun or as they will be able to assist you. Thanks!

  41. Phil

    Is the pricing per person? or per DVD made?

    • Phil ~ The cost of the Shutterbutton’s experience is per DVD to include a collectible Shutterbutton’s case 🙂 Are you thinking of visiting with us soon? 🙂

  42. Stephanie

    How do you become a star member to get a discounted price on the photo shoot at Shutterbuttons? Are the picture frames available now? We are coming in late December around christmas time.

  43. Cara

    Does an infant count towards the 4 person limit? We are traveling with our 9 month old and including her there are five of us.

    • Cara ~ Holding your infant would be perfectly okay 🙂 It’s such a great way to make some magical memories. Meredith

  44. Tania

    Hi, will be coming in Oct and was wondering will they have the frames package available by then? Also can we use the cd’s for electronically photo frames? Thanks from the UK

  45. Elizabeth

    Do you guys have the picture frame yet?

  46. laura kelly

    We just did this and it was amazing!!!

    • So glad you had a wonderful time Laura!! It’s definitely one of my favorite experiences throughout the entire destination. 🙂

  47. Stephanie

    We will be visiting next week. We booked out trip through AAA. They gave us a voucher for a Shutterbutton’s Photography Studio session valid for one session. What does this cover exactly? Does it cover the cost of the DVD?

  48. Kristen West

    This was a magical experience! Love our commemorative dvd but have not received the digital copy. I can’t find a way to get in touch with this shop. Any ideas?

  49. Sherrin and David Trombly

    I wrote the following email to cs@amazingpictures and I have not received a reply. I am willing to contact a consumer advocate to find out what my next option is. I really don’t want to..Please respond.

    Dear Sir/Madam,
    We just got back from vacation at Universal Orlando. My husband had made a reservation for us to do a video at Shutterbuttons on December 28th at 3pm. Everything went well. We shot the video and then watched the preview. However, it could not be burned to a DVD on that day and we never received an email video. When we went back the next day, as requested, to pick the DVD up, we were told that it was lost. One of your representatives said that the mother company may have a copy. Could you please, please check to see if you have it in your stored files? In that film, I was able to talk my husband into playing along. He wouldn’t do it a second time, so it is just me in the second film…which is extremely boring. I am very disappointed. Thank you so much, in advance, for your help in this matter.
    Mrs. Sherrin Trombly
    112 D Street
    Lowell, Ma. 01851

    • Hi Sherrin and David. Please know that I have forwarded your comments below directly to Amazing Pictures and asked that they reach out to you as soon as possible. I do apologize for the delay and if there is anything additional we can help you with, please let us know. Thanks 🙂 Meredith

  50. libby callis

    we were there this past sunday at 12:30 with courtney. We have some other families video!! How do we fix this????

  51. Carlene

    Is the video that comes with the purchase longer than the one above?

      • Summer Riley

        The Video is about 2 minutes long and has.. a scene from the Knight Bus, Ollivander’s, outside Gringotts, inside HoneyDukes, bowing to a Hippogriff, aboard the Hogwarts Express, in front of the Hogwarts train in Hogsmeade, getting a lecture from Dumbledore and finally in front of Hogwarts Castle.

  52. Becky

    I just got home from my visit to Universal Studios, and although I some what like the final product of my video all I can think about is the awful experience. We went into the room and the guy was not helpful and did not even tell us what was going to happen I had to ask. Then he spoke so fast about each scene and gave us no time to think about what we wanted to do in the scene. It was so rushed. It took five minutes tops. I told him to stop rushing us and he continued anyway. We had just spent $230 on Robes and $80 on the secession. Not to mention how much we spend to just be there; tickets, hotel, plane, food. Anyway, I just think we spent enough to have a better quality service.

  53. Summer Riley

    We had so much fun making our Wizard Album at Shutterbuttons! We have not yet received an email so we can share our adventure online. How do we handle this?

  54. kim

    I took my mom and my sons and we had the shoot down. We purchased a still of my mom and the video. I get the video home and it does not work in ay device I try it in. I have sent an email to universal but have not received a reply yet. Was so excited for this so it was a bi little down.

  55. Michelle

    I ordered my package and it says this is for one adult only. Do I have to purchase the rest of the family separate?

  56. Tina

    Do I have the rights to share my video on facebook? I tried to do that this morning, but facebook blocked my video. 🙁

  57. Chris

    I see that you provide robes, what sizes are available, do you have mens XXXL? Or should we bring our own?

  58. Amanda

    My vacation package includes a session at Shutterbuttons. Does this include the DVD or will I have to purchase this separately?

  59. Jools

    Hi, our DVD does not work properly and we did not receive the link, can we get a new DVD sent to us and i will follow up with the link on both the email and phone.

  60. Edmund Johnson

    Wife & I bought a Universal/Portofino/Air package which included Shutterbutton on 5/28/16 at noon. We wanted to take home the Video DVD. When we got home we found it was a blank DVD in a nice case. Would not play on our DVD player and computer showed it was a blank DVD. When I went onto the email link it had no instructions on how to download a video copy. OK, what am I doing wrong?? A little help would be appreciated. We really hoped to be able to show the video to family.

  61. Charlotte Stannard

    Hi. I don’t understand how to buy a 14 day star card at $139.99 commencing Tues 2 August 2016 and the Shutterbuttons experience, I’ve read its an extra $49.95 if you’ve bought a package and signed up on line – I have joined using my email & using a password so think this means I’ve joined as a member.
    I can only see the Shutterbuttons with the 3 days.
    Please help! Thank you. Charlie

  62. Michele lewis

    We received the wrong video!!!!

  63. Tanya

    I’m looking for a phone # for this place. My family and I are visiting Universal at the end of July. We got the Harry Potter package deal. Our travel agent set up an appointment for us to go to shutterbuttons to do the movie. Soooo here is my question….. does the package include the DVD? Or does it only include the sitting fee?

    • Emily

      I did the Harry Potter package and the dvd was included. I didn’t have to pay anything there

  64. John Grindle

    I purchased a video “Wizarding World”, from Ruth A. on 7/4/16, at Shutterbuttons and was told that we’d receive an email with a softcopy version in addition to the copy we received in their DVD. I wanted to be able to send this to my family but I’ve never received the email.

    Can you send me a phone number or email of how to contact Shutterbuttons to get a copy emailed to me.


  65. Emily

    How long does it take to get the email copy? I still haven’t gotten mine and I’m still traveling so I haven’t been able to watch the dvd yet.

  66. Jennifer

    I am planning on coming to stay at the Cabana Bay Resort for a week in Aug 2017. What is the best time to come in and get the photo session done? It will also be my first time visting Florida and the universal studios

  67. Rachel

    We will be here in a little over 3 weeks for my sons Make-A-Wish trip! We can’t wait to do this!

  68. Kandksmommy

    What is the size limit for a group.

  69. Mike

    What is the best digital frame to get to play this back?

  70. Grainne Murray

    What is the Sutterbugs DVD thats inculded in the 3 day ticket at min for $139.99??